Redemption:

• Staff member must present the confirmation letter together with staff ID card upon redemption at Kwan Cheuk Heen
• Please present the redemption letter at Kwan Cheuk Heen, 5/F, Harbour Grand Hong Kong, 23 Oil Street, North Point, Hong Kong.
• Redemption Period:  21 September - 7 October 2025
• Redemption Time: 12:00 nn – 9:00 pm
• Tel: (852) 2121 2691

Terms & Conditions:

• 3 days advance notice is required for the pick up
• To ensure food safety, we recommend that food be consumed within 2 hours or alternatively refrigerated within 2 hours and reheat to ≥75°C before consumption within 24 hours. Please do not reheat or consume leftovers again. Improper storage of food for an extended period without proper care may potentially cause harm to your health. Please  follow the above recommendations to ensure your food safety
• Redemption must be made within the redemption period after purchase
• All items sold are non-refundable and non-exchangeable 
  
• Refund and cancellation will not be accepted upon confirmation of the order
• Offers cannot be used in conjunction with other promotional offer
• All rates are subject to change without prior notice
  
• Suggest to store the mooncakes in the refrigerator after purchase and consume them before expiry date
  
• Photo for reference only
• In case of dispute, Harbour Grand Hong Kong reserves the right on the final decision