Redemption:

• Staff member must present the confirmation letter together with staff ID card upon redemption at Kwan Cheuk Heen
• Please present the redemption letter at Kwan Cheuk Heen, 5/F, Harbour Grand Hong Kong, 23 Oil Street, North Point, Hong Kong.
• Redemption Period:  21 September - 7 October 2025
• Redemption Time: 12:00 nn – 9:00 pm
• Tel: (852) 2121 2691

Terms & Conditions:

• 3 days advance notice is required for the pick up
• To ensure food safety, we recommend that food be consumed within 2 hours or alternatively refrigerated within 2 hours and reheat to ≥75°C before consumption within 24 hours. Please do not reheat or consume leftovers again. Improper storage of food for an extended period without proper care may potentially cause harm to your health. Please  follow the above recommendations to ensure your food safety
• Redemption must be made within the redemption period after purchase
• All items sold are non-refundable and non-exchangeable 
  
• Refund and cancellation will not be accepted upon confirmation of the order
• Offers cannot be used in conjunction with other promotional offer
• All rates are subject to change without prior notice
  
• Suggest to store the mooncakes in the refrigerator after purchase and consume them before expiry date
  
• Photo for reference only
• In case of dispute, Harbour Grand Hong Kong reserves the right on the final decision

Dine & Earn (For MoneyBack Member Only)

• Earn 1 MB point for every  HK dollars spent on Kwan Cheuk Heen Baked Shanghai-Style Mooncake with Yunnan Ham via hotel eShop
• MoneyBack App members pay with HSBC Platinum Visa Card can earn 3xMB points and year-round privileges*

Dine & Earn Terms & Conditions

• Dine & Earn is valid from 1 August 2024 - 31 July 2026
• Please enter your MoneyBack App membership number in the "Member No." when you check out
• The purchase must be made via hotel eShop
• MoneyBack App membership number is required to enter while booking is made
• MoneyBack members to show App upon check out to earn point
• MoneyBack points will be credited to the MoneyBack member's account within 2 months of completing the payment
• Membership number on the App must be the same membership number provided at time of booking
• Retroactive claim of MoneyBack points after checkout is not allowed
• *“HSBCVP” is required to input at the "Remark" while purchasing dining offers to enjoy the 3xMB points and year-round privileges